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DSR · Data Subject Requests

Every privacy request,
handled on time.

Manage access, deletion and opt-out requests in one workspace that reads from each person's consent profile and your compliance record. No more spreadsheets. No more missed deadlines.

−90% work hours spent identifying personal data

30-day deadlines tracked automatically

1 view of request, identity, data and proof

Requests pile up in inboxes.
Cloakwell queues them properly.

A branded request portal verifies identity, finds the data across your systems, routes approvals and delivers the response — while the clock is watched for you. Your team reviews; Cloakwell does the running.

  • Branded portal for access, deletion, portability and opt-out
  • Identity verification and deadline tracking built in
  • Full case file exported as regulator-ready evidence
Support team reviewing customer requests together around a laptop

Request to resolution, without the chaos.

Branded portal

A request form in your design that customers actually find and trust.

Data discovery

Connected systems are searched automatically for personal data.

Approval flows

Route redaction and sign-off to the right owners with reminders.

Deadline guard

Statutory clocks per regulation, escalations before anything slips.

Four steps to “done and documented”.

1

Receive

Requests arrive via portal, email intake or API — verified on arrival.

2

Discover

Connectors pull matching records from your CRM, warehouse and apps.

3

Review

Owners redact, approve and sign off inside the case file.

4

Respond

Secure delivery to the requester, with proof archived for regulators.

−90%manual hours identifying personal data

0missed deadlines with escalation guardrails

100%of cases archived as audit-ready files

“Deletion requests used to eat two days each. Now the case file builds itself and legal just reviews. Deadlines stopped being scary.”
Sofia Marchetti Privacy Counsel, Rovina

Request questions, answered.

Which request types are covered?

Access, rectification, deletion, portability, restriction and opt-out/objection — with deadline rules per regulation applied automatically to each case.

How is identity verified?

Risk-based verification: email confirmation for low-risk cases, document checks for sensitive ones. Every step is logged in the case file.

Where does it look for personal data?

Native connectors cover popular CRMs, support desks, warehouses and marketing tools; a documented API and CSV intake cover everything else.

What does legal actually do?

Review and judgment: approve redactions, confirm exemptions, sign off responses. Cloakwell handles intake, search, drafting, delivery and archiving.

Is there an audit trail?

Yes — each case keeps an immutable timeline from receipt to delivery, exportable as evidence for regulators or certifications.

Never miss a privacy deadline again.

Sign up for early access and help us shape what we build next.